Hi! I'm Ivy :)Product Designer for Complex Systems.

I have 8+ years of experience building SaaS, AI, and cloud infrastructure products. Most recently led design for LLM security, scalable observability, and cloud-native growth at NGINX, the world’s most widely used web server.

F5 NGINX
2024–2025Senior Product DesignerSecurity & Observability
Fungible
2020–2022Acquired by MicrosoftCloud Infrastructure
Cloudistics
2017–2020Acquired by LenovoPrivate Cloud
Rent.
2017Acquired by RedfinMobile & Growth
Leading 0-1 Design for LLM Security
AI InfraLLM OpsGTM

Leading 0-1 Design for LLM Security

Designed F5's inaugural AI security product from concept to market. Created a visual policy editor that turns complex LLM firewalls into a drag-and-drop workflow, driving the company's AI GTM strategy.

Reduced configuration time by 40% and secured 3 enterprise pilots within Q1.
Scalable Observability for 1M+ Instances
Data VisualizationSaaSObservability

Scalable Observability for 1M+ Instances

Unified 1M+ fragmented instances into a single pane of glass, transforming raw metrics into actionable insights for DevOps teams.

Scaled to support 1M+ instances and reduced mean-time-to-resolution (MTTR) for critical incidents.
Designing for Growth on Google Cloud
Strategic PartnershipCloud NativeB2B

Designing for Growth on Google Cloud

Led the end-to-end design strategy—from onboarding to billing—for NGINX’s native integration on Google Cloud, driving user acquisition and revenue.

Successful launch on Google Cloud Marketplace, driving new recurring revenue streams.

Cloud Infrastructure

Early-stage cloud platforms focused on orchestration and scale.

0-1 Hyperscale Control Plane
Acquired by
Cloud InfrastructureComplex SystemsStartup

0-1 Hyperscale Control Plane

Designed the control plane for a revolutionary DPU-based cloud platform, simplifying complex hardware composition into a drag-and-drop interface.

Technology acquired by Microsoft to power Azure's next-gen infrastructure.
Democratizing Private Cloud
Acquired by
Private CloudUX StrategyAcquisition

Democratizing Private Cloud

Redefined private cloud management with a consumer-grade interface, making virtualization accessible to non-experts.

Acquired by Lenovo and launched globally as the ThinkAgile CP series.

Growth & Mobile

Scaling consumer-facing platforms across web and mobile.

Search Redesign for 10M Users
Acquired by
Consumer AppMobile DesignGrowth

Search Redesign for 10M Users

Revamped the map-based search experience for Rent.com and ApartmentGuide, improving listing discovery and user engagement.

Supported 10M+ monthly active users and contributed to acquisition by Redfin.
Founding Designer for Marketing Platform
Founding DesignerDesign SystemSaaS

Founding Designer for Marketing Platform

Established the core UX framework that has powered the platform for 8+ years, scaling from 0-1 to global adoption.

Supported $4B+ in university fundraising.
© 2026 Xiaowei Chen